Privacy policy

Privacy Policy

Last updated: May 9, 2026

Casual Optics operates this website and online store to provide customers with affordable, stylish eyewear and accessories.

Our store is powered by Shopify, which allows us to securely process orders, payments, and customer transactions.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, contact us, or otherwise interact with our services.

By using this website, you agree to the practices described in this Privacy Policy.

Personal Information We Collect

We may collect the following types of personal information when you use our website or place an order:

Contact Information

  • Name

  • Shipping address

  • Billing address

  • Email address

  • Phone number

Payment Information

  • Payment details

  • Transaction confirmations

  • Billing information

Payments are processed securely through Shopify and its payment providers. Casual Optics does not store full payment card information on our servers.

Order Information

  • Products viewed

  • Cart activity

  • Purchase history

  • Returns or exchanges

Device and Usage Information

  • IP address

  • Browser type

  • Device information

  • Website activity and interactions

Customer Support Information

Information you provide when contacting customer support or communicating with us.

How We Collect Information

We may collect information:

  • Directly from you when placing orders or contacting us

  • Automatically through cookies and website technologies

  • From Shopify and trusted third-party providers connected to our store

How We Use Your Information

We use your information to:

Process Orders

  • Confirm purchases

  • Process payments

  • Ship products

  • Provide tracking updates

  • Handle returns or refunds

Improve Customer Experience

  • Improve website functionality

  • Personalize shopping experiences

  • Analyze website performance

Customer Support

  • Respond to questions

  • Resolve issues

  • Provide order assistance

Marketing and Promotions

We may send promotional emails, product updates, or special offers. You may unsubscribe at any time.

Fraud Prevention and Security

We use information to detect fraud, prevent unauthorized transactions, and protect our business and customers.

How We Share Information

We do not sell your personal information.

We may share limited information with trusted third parties that help operate our business, including:

  • Shopify

  • CJ Dropshipping

  • Payment processors

  • Shipping carriers

  • Analytics providers

  • Email marketing providers

  • Customer support tools

These providers only receive the information necessary to perform their services.

Shopify

Our store is hosted by Shopify, which provides the ecommerce platform that allows us to sell our products and services.

Your information may be processed through Shopify’s systems to securely handle payments, orders, and store operations.

For more information, you can review Shopify’s privacy practices:
Shopify Privacy Policy

Cookies and Tracking Technologies

We may use cookies, pixels, and similar tracking technologies to:

  • Improve website performance

  • Remember preferences

  • Analyze traffic and visitor behavior

  • Support advertising and marketing efforts

You can manage cookie settings through your browser settings.

Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or policies of third-party websites.

Children’s Privacy

Our services are not intended for children under the age of 13.

We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us and we will take reasonable steps to remove the information.

Data Security

We take reasonable measures to protect your personal information.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request corrections

  • Request deletion of your information

  • Opt out of marketing communications

To make a request, contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or business changes.

Any updates will be posted on this page with the revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Support@casualoptics.com

CasualOptics
Atlanta, Georgia, USA