Shipping Policy

At Casual Optics, we work hard to get your order processed and delivered as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment is received.

Processing times may be slightly longer during holidays, promotions, or high order volume periods.

Shipping Times

Estimated delivery times are typically between 6–15 business days depending on your location and shipping carrier availability.

Please note:

  • Shipping times are estimates and are not guaranteed.
  • Delays caused by carriers, customs, weather, or other factors outside of our control may occur.

Tracking Information

Once your order ships, you will receive a tracking number by email.

Tracking updates may take a few days to appear after shipment confirmation.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is entered, Casual Optics is not responsible for lost or delayed packages.

Lost or Stolen Packages

Casual Optics is not responsible for lost, stolen, or delayed packages once they have been marked as delivered by the shipping carrier.

If you experience an issue with delivery, please contact the carrier directly first. You may also contact us and we will do our best to assist.

Contact

For shipping questions, contact us at:
Support@CasualOptics.com